Martedi’ 8 luglio prossimo l’Ambasciata d’Italia a Pechino ospiterà la seconda edizione del dialogo sino italiano sulla sicurezza alimentare, luogo di scambio di esperienze ed informazioni sui temi della qualità delle produzioni agroalimentari e della tutela della salute dei consumatori sia a livello di istituzioni che di imprese cinesi e italiane.

L’evento è organizzato in collaborazione con la China Food and Drug Administration (CFDA), principale autorità della RPC in materia di sicurezza alimentare.

30 seconds! That is the time you have to make an impression.

This course is developed for those involved in meeting and communicating with stakeholders in your company.

First impressions do last and in a competitive environment, the first impression will be the one people remember. Make the right impression not just face-to-face but also on the phone and via email. Participants will learn how to make the most of the opportunity to make a lasting impression.

Objectives:

Objectives:

-- Produce strategically responsive (non-reactive) staff
-- Develop the ability to provide individually tailored interactions
-- Promote a sense of comfort, safety and respect in customers who have a complaint
-- Generate consistency in positive outcomes
-- Sponsor loyalty
-- Creation of a service team that performs with a sense of comfort, control & confidence

Why should you attend?